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Physical SIM Activation Guide
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Written by Asha Latha Amara
Updated over a month ago

Activating a physical SIM requires inserting the SIM card into a device and configuring it within the Celona Orchestrator. This process registers the SIM on your private network, enabling the device to connect securely and start data sessions. Once configured, the device’s state will update within the Orchestrator, reflecting whether it is active, inactive, or offline. For detailed steps on setting up physical SIMs, see the configuration instructions below.

Physical SIM Activation

To activate Physical SIMs:

  1. Access SIMs & Devices

    1. Click SIMs & Devices from the side navigation menu.

    2. Select the Config tab at the top of the page to view the full device inventory.

  2. Click the Activate button on the Physical SIMs card

  3. Click the Edit(pencil) icon on the table of provisioned SIMs.

  1. You can configure the following fields in the table:

    1. Name: Enter a custom name in the text box for easy identification.

    2. Static IP Address: Enter a static IP if needed.

    3. * Device Profile (Mandatory Field): This field assigns each device to a specific profile, previously known as a "Device Group." (Refer to the updated Device Profiles documentation.)

    4. * Authorized Sites (Mandatory Field): Select the sites where devices should be authorized from the dropdown list. There are three possible selections for a user to make -

      1. All sites in org: When the user selects this option, activation applies to all current sites (and by extension, all Edge Clusters) any future sites or edge clusters that the customer may add to the organization.
        Note: Please do not select this option if the user does not want the device activated in future sites/edge clusters.

      2. Specific Sites: This option allows the user to select targeted sites for activation.
        Note: If the user wants the device activated in all future sites, select the Select all option in Specific Sites.

      3. None: If the user selects None, the activation workflow cannot be completed.
        Note: Please note that if “None“ is selected for an activated device, the device will be deactivated.

    5. SIM Lock: Select Enabled or Disabled from the drop-down list to protect the device from unauthorized network access for stolen or lost devices.
      There are two ways to enable this feature:

      1. SIM Lock to specific IMEI: Select Enabled and provide the IMEI of the device the user wants to pair

      2. SIM Lock upon first attach: Alternatively, simply enable the feature and leave the “Expected IMEI” input field empty, and the Edge will automatically learn the device IMEI upon first attach
        NOTE: The SIM Lock upon first attach option is only available if the participating edge cluster is version 2308.edge.0.3 or higher.

    6. Users can activate multiple devices simultaneously by updating the configuration settings for each device and then clicking the ACTIVATE button.

Deactivate a Device

There are three ways to deactivate the device:

  1. Select devices using the checkboxes in the first column, and click the “Deactivate” button above the table.
    OR

  2. Click the kebab-menu at the end of the row, and choose “Deactivate” from the menu.
    OR

  3. Click the Edit (pencil) icon in the table header, update “Authorized Sites” to “None” for the devices to be deactivated, and click “Update.”

Reactivate a Device

There are three ways to reactivate a device:

  1. Select devices using the checkboxes in the first column, and click the “Reactivate” button above the table, update “Authorized Sites“ from the table and click “Activate“ on the bottom right of the page.
    OR

  2. Click the kebab-menu at the end of the row, choose “Reactivate” from the menu, update “Authorized Sites“ from the table and click “Activate“ on the bottom right of the page.
    OR

  3. Click the Edit (pencil) icon in the table header, update “Authorized Sites” for the devices to be reactivated, and click “Update” on the bottom right of the page.

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