Embedded SIM (eSIM) technology enables you to onboard supported devices to your private mobile network by simply scanning a QR code.

Request Celona eSims

To join Celona's beta program for eSIMs and request to follow these steps:

  1. Log in to your Celona Orchestrator account

  2. Go to the Devices page

  3. Click the Support Icon at the bottom left corner of the page

  4. Create a new request with the subject "eSim Beta Request mm/dd"

  5. Provide the following information in the request.

  • Number of eSim IDs required.

  • Quantity, Make & Model of the devices that will use eSim example;

    • 10 x 1Phone SE 2020

    • 5 x iPad Pro 4th Gen

Image showing completed support request form

Once your request is received Celona Support will send your eSim profiles in a zip folder containing individual pdf files with QR codes. This manual process is necessary during the beta phase, in future it will be fully automated.

Installing eSim Profile to your device

On Google Pixel 4 and later models

  1. Make sure you have a data connection, either Wi-Fi or cellular on your mobile phone.

  2. On your Pixel mobile, go to "Settings > Network & Internet > Mobile Network +"

  3. On the next screen, select "Download your SIM instead".

  4. Follow onscreen instructions to download the eSIM profile using QR Code.

  5. If prompted to select a default line, choose your new Celona service for data only. Wait for the installation process to complete.

  6. Once you see "Your Number Is Added", begin using your new Celona data service.

Google: How to use dual SIM on your Pixel phone.

On iPhone SE and 11+ later models

  1. Make sure you have a data connection, either Wi-Fi or cellular on your mobile phone.

  2. On your iPhone, go to "Settings > Cellular > Add Cellular Plan"

  3. Follow onscreen instructions to download the eSIM profile using QR Code.

  4. If prompted to select a default line, choose your new Celona service for data only. Wait for the installation process to complete.

  5. Once you see "Your Cellular Plan Added", begin using your new Celona service. If the mobile is not connected to the Celona network, leave the mobile on for 15-30 mins to detect the network.

Apple Dual SIM on Celona

Apple dual SIM instructions


To see the Celona solution in action, visit one of our product journeys.

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