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Celona SIM Lifecycle Management

SIM Provisioning, Activation and SIM states

Team Celona avatar
Written by Team Celona
Updated over a week ago

With the latest Celona Orchestrator version 2406.1, the UI and navigation have been significantly improved, particularly with respect to SIM provisioning and activation. The updated navigation provides a more streamlined and user-friendly experience.

Introduction

A Device corresponds to a physical SIM or eSIM associated with a device in your network. To view the complete inventory of devices and their current status, go to SIMs & Devices and click the Config tab at the top of the page. Celona offers customers the flexibility to activate physical SIMs or eSIMs on their private cellular network, allowing for custom connectivity solutions based on device needs and deployment preferences.

  • Physical SIM - A removable card that enables devices to connect to a cellular network by physically inserting it into a SIM slot on the device.

  • eSIM - An embedded, software-based SIM that’s integrated within a device, offering the same network connectivity without the need for a physical SIM card.

Previously, SIM provisioning and activation required multiple manual steps, including specifying device profiles during activation, making the process time-consuming for deploying SIMs.

With the release of Orchestrator version 2406.1, we have simplified the SIM activation process, offering users a faster and more flexible approach to configuring their SIMs and devices. Now, users can specify the site where they would like to activate each device, allowing for greater control over device deployment across sites and edge clusters. The key benefit is the ability to update multiple device properties—such as name, static IP address, device profile, authorized sites, and SIM lock settings—all at once for multiple devices.

SIM Provisioning

After activating subscriptions, navigate to the Orchestrator's SIMs & Devices page and click the Config tab to see the SIM card inventory. Initially, all SIM cards are in a Provisioned state. Note that we always try to provide a contiguous block of SIMs.

SIM Activation

The process of activating physical SIMs and eSIMs differs slightly from one another. Below is a brief overview of the configuration process for each type with links to more detailed documentation:

Physical SIM Activation

Celona supports physical SIMs, which offer a straightforward activation process for devices that require traditional SIM cards, including bulk activation for managing multiple devices at once. For more details on physical SIM activation, including steps for activation, deactivation, and reactivation, refer to the Celona Physical SIM Activation Guide.

eSIM Activation

Celona offers flexible onboarding options for eSIM activation, supporting both single and bulk onboarding through QR codes and MDM platforms.

  • QR Code Activation: For individual devices, a unique QR code is available for each eSIM, allowing quick onboarding. For bulk onboarding, users can upload a CSV file to streamline activation across multiple devices at once.

  • MDM Platform Activation: With MDM, enterprises can manage large numbers of devices efficiently. Single device activation can be initiated within the MDM platform, while bulk activation enables administrators to upload CSV files to activate multiple eSIMs simultaneously.

For a complete guide on onboarding eSIMs, including detailed steps for both QR code and MDM options, please refer to the Celona eSIM Activation.

SIM & Device States

At any given moment, a Celona SIM or device can be in the following states: Provisioned, Active, Inactive, Offline, Deactivated, or Unknown. The table below details each state.

SIM & Device States

Description

Provisioned

After activating an AP subscription, SIMs are added to the customer’s Orchestrator account and are ready for activation.

Active

The device is online and actively transmitting data.

Inactive

The device is online but not currently transmitting data.

Offline

The device is currently disconnected from the Celona network.

Deactivated

The device is deactivated from the Celona network.

Unknown

The device status is undetermined due to an unreachable Edge and remains so until connectivity is restored.

The following table outlines the states involved in onboarding and installing an eSIM onto a device after activation.

eSIM Onboarding States

Description

Available

The eSIM is ready to be downloaded onto the device.

Downloaded

The eSIM has been downloaded onto the device.

Installed

The eSIM has been successfully installed on the device.

Error

The eSIM could not be downloaded or installed onto the device and requires support intervention.

Device Details Page

Click on a device row in the table to view more detailed information, such as Topology, Device Details, SIM Details, Network Details, and Device Events.

Device MAC Address (Celona-defined)

Celona auto-generates MAC addresses for cellular devices using a simple formula. This can be viewed on a device details page, as shown below.

The MAC address is auto-generated using the following parameters -

  • The first three octets are Celona’s OUID

  • The second three octets are from the SIM's IMSI number.

For example:

if a device has IMSI = 315010999902672,

its Celona generated MAC Address = B4:15:7E:90:26:72

You can use the auto-generated MAC addresses as the host identifier for static reservations in your DHCP server.

Supernet Host Routes

One aspect that sets Celona apart from other private 5G offerings is the ability to configure routing based on the visibility required for a specific use-case deployment.

The External IP Domain feature extends visibility from enterprise LAN resources into directly connected customer devices. When combined with supernetting, this allows non-native cellular devices to connect to a mobile router while still allowing for full visibility from the enterprise LAN.

This feature lets users connect their smartphones, laptops, tablets, and other devices to a router with a Celona SIM.

Users can find the subnet route details for all connected devices on the Orchestrator's device details page, such as IP addresses, subnet masks, and default gateway IP addresses. This feature makes it easier for users to manage their devices and troubleshoot issues.

Device and Edge Cluster association

The device details page will show “Activated on Sites” in a table, as highlighted below. This page also shows the “Activated on Edges“ in a similar table. If it is activated on only one Edge cluster, the Edge cluster name is shown instead of the table. If it is activated on all Edge clusters (which happens when the activated device is in the default device profile), “All edge clusters” is shown instead of the table.

Devices Table

The Devices table header includes options to search, filter, and edit device configuration, allowing users to manage and locate devices within their network efficiently.

Editable Table

  1. Click the Edit (pencil) icon in the table header to make the table an editable table for easy configuration.

  2. After editing the configuration, click Update on the bottom right for the changes to reflect.

  3. To discard any unsaved modifications or changes:

    1. Click the red Cancel Changes button in the table header
      OR

    2. CANCEL button at the bottom of the page.

Searching and Filtering of Devices

The search field at the table header allows you to search for devices by name, ICCID, IMSI, IP address, or device profile.

Note: The Search Field and the Filter button in the table header are disabled when the table is in editable table mode (when users click the Edit (pencil) icon).

Users can also filter the devices table by device profile, connected Edge, device status, sim type, whether sim lock is enabled or disabled, and esim status.

To customize the table view further, you can reorder and lock columns from the table's properties menu. Using the toggle lock, hide any columns that the users do not need to view.

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