Overview
Celona Orchestrator supports Managed Service Provider (MSP) workflows enabling management and monitoring of Celona 5G LAN for multiple organizations.
Using the Multi-Tenant dashboard
Manage existing organizations
Use your Managed Service Provider (MSP) credentials to log in to Celona Orchestrator, and you will be presented with your main dashboard, a list of organizations you can manage.
Click the 'Company' name in the list to access and manage their Celona network.
You can return to your customer list at any time by clicking on the Customer name at the top-left section of the navigation menu.
Add a new Organization
Click 'Create Customer Account' to create a new organization.
You will need the following information:
Customer Type (select 'Organization' type)
Company Name
First and Last Name: Your customer's primary contact
Email address: Group/Individual
Password
Phone Number
Company Address
Select the checkbox to send your customer a welcome email. Click 'Add' to save.
Manage Multi-Tenant dashboard users
Select 'Admin Settings > Users' from the left-hand menu.
Click 'Add User' and enter the necessary information.
You will need to select the user type from:
Admin - All Edit & View permissions
Observer - View only permission
Observer (Type-1) - View only permission except events, alerts & support
Installer - CBRS Certified Professional Installer account
Device Manager - Device (SIM) lifecycle management Edit & View all permission
Device Manager (Type-1) - Device (SIM) lifecycle management & View permission except events, alerts, support
Additionally, you will need to select the scope for the user, which determines the specific organizations to which the user will have access.
Note: Choosing ’All Organizations’ will automatically update the scope when a new organization is added.
Order Subscriptions and Assets Onboarding
Every new shipped order will get onboarded into Orchestrator. MSP can request Celona to either onboard the order directly into the End Customer's Orchestrator account or onboard the order into MSP parent account. In the latter case, order assets will appear under Inventory section of the MSP account.
Note that for the orders shipped prior to Celona 2406 software release, an additional step will be required to activate the order using provided Activation Code. MSP user can activate the order on behalf of the Customer.
Detailed overview of the order onboarding / activation workflows is available in the Onboarding Subscriptions and Assets in the Orchestrator article.
Inventory / Asset Management
MSP users can assign (or unassign) Access Points, Edge Nodes and SIMs to the specific Customer account.
Navigate to the 'Inventory' section in the left-hand menu and then corresponding sub-section to manage Access Points, Edge Nodes and SIMs respectively.
If an asset has not been assigned to any account yet, a blue icon with '+' sign will appear next to it.
To assign an asset to the Customer account, click on this icon, select the customer from the drop-down list and click 'Assign'.
Once this step is completed, the asset will show up in the inventory within this Customer's organization (under Access Points, Edge Clusters, or SIMs & Devices sections respectively).
To unassign the asset, click on the orange icon with '-' sign next to it.
A window with confirmation prompt will appear.
Upon completion of this step, the asset will be removed from the inventory within this Customer's organization.