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Support Guide: Celona Edge Events
Support Guide: Celona Edge Events

Support Guide for Edge Cluster Events

Team Celona avatar
Written by Team Celona
Updated over 2 months ago

No.

State/State Transition

Description

Event Message

Event Severity

Problem

Action, if any

(Messages

applicable to

both single and

multi-node

clusters)

The initial state of a cluster

(Day-0)

Edge Cluster is

'Provisioned'

INFO

When all nodes in the

cluster are up (in a single

node, this refers to 1/1

nodes being operationally

“Up” and in a 3-Node

Cluster, this refers to 3/3

nodes being operationally

“Up”)

Edge Cluster is ‘Up’

and fully operational

INFO

When all nodes in the

cluster are down (in a single

node, this refers to 1/1

nodes being operationally

“Down” and in a 3-Node

Cluster, this refers to 3/3

nodes being operationally

“Down”)

Edge Cluster is ‘Down’

CRITICAL

Contact

Celona

Support

When all nodes in the cluster are “Unreachable” (in a single node, this refers to Orchestrator not receiving heartbeat messages from 1/1 nodes for more than 5 minutes and in a 3-node cluster, this refers to 2 or more nodes not receiving heartbeat messages for more than 5 minutes

Edge Cluster is ‘Unreachable'

CRITICAL

Contact Celona Support

Single node cluster: Unassign

a “Down” node from

a single node cluster

OR

3 Node cluster: Cluster

status is previously “Down”

and all nodes from a 3-node

cluster are unassigned

Edge Cluster status

changed from ‘Down’

to ‘Provisioned’

INFO

Single node cluster: Unassign

an “Up” node from a

single node cluster

OR

3 Node cluster: Cluster

status is previously “Up”

and all nodes from a 3-node

cluster are unassigned

Edge Cluster status

changed from ‘Up’ to

‘Provisioned’

INFO

2.

EDGESTATUS

(Single Node

Cluster

Messages)

During a boot-up of a single

node cluster (Day 0)

Edge Cluster status

changed from

‘Provisioned’ to

‘Initializing’

INFO

Un-assign a node that was

undergoing initialization

Edge Cluster status

changed from

‘Initializing’ to

‘Provisioned’

INFO

During a boot-up of a single

node cluster (Day-N)

Edge Cluster status

changed from ‘Down’

to ‘Initializing’

INFO

During a boot-up of a single node cluster (Day-N)

Edge Cluster status changed from ‘Unreachable' to 'Initializing’

INFO

During a reboot of a single

node cluster (Day-N)

Edge Cluster status

changed from ‘Up’ to

‘Initializing’

INFO

3.

EDGESTATUS (3

Node Cluster

Messages)

The leader node is Up, but one

of the follower nodes are still

down. Cluster is operating

at reduced capacity.

Edge Cluster is 'Up',

but operating at

reduced capacity. 1

out of 3 node(s) are

operationally 'Down',

with the leader being Up

ERROR

Contact

Celona

Support

The leader node is Up, but one of the follower nodes is still “Unreachable“. Cluster is operating at reduced capacity.

Edge Cluster is ‘Up', but operating at reduced capacity. 1 out of 3 node(s) are ‘Unreachable’, with the leader being 'Up’

ERROR

Majority of the nodes in the

cluster are down, indicating

that cluster is operationally

“Down”

Edge Cluster is

‘Down', operating at

reduced capacity. 2

out of 3 node(s) are

operationally 'Down’

CRITICAL

Contact

Celona

Support

Majority of the nodes in the cluster are “Unreacahble“, indicating the cluster is “Unreachable“

Edge Cluster is “Unreachable“, operating at reduced capacity. 2 out of 3 node(s) are “Unreachable“

CRITICAL

Contact

Celona

Support

Leader node is Down, so

the cluster is Down

Edge Cluster is

'Down', operating at

reduced capacity. 1

out of 3 node(s) are

operationally 'Down',

leader is Down

CRITICAL

Contact

Celona

Support

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