Celona Diagnostic Tools enables Orchestrator Admin users to conduct detailed troubleshooting by utilizing the pre-built suite of tools used by Celona support team. Upon execution of any of the diagnostic tools from Orchestrator UI, the debug commands will execute directly on the Edge and output will be reflected in Orchestrator console. Historical view of executed tools along with the details on the specific tool, user and time will be available for later review as well.
These tools can be utilized for troubleshooting during the network bring up on Day 0 / 1 as well as for the ongoing management and monitoring of the network as part of Day N operations.
Accessing Diagnostic Tools
Diagnostic Tools are only available for the Customer Admin users.
The Diagnostic Tools can be opened from the menu in Celona Orchestrator.
Executing Diagnostic Tools
To execute any of the diagnostic tools, it is required to first select Edge Cluster.
Once Edge Cluster is selected, the specific tool can be selected from the available list. Note: list of available tools depends on the OS version of selected Edge Cluster. Please reach out to support@celona.io in case if Edge upgrade is required.
There are 2 types of tools:
Edge related tool. If one of these tools is selected, no additional input is required and the diagnostic tool window can be opened at this step.
AP related tool. If one of these tools is selected, an additional field will appear prompting the user to select the AP before executing the tool.
Press “Open Diagnostic tool” to execute the tool.
Multiple Diagnostic tools can be opened simultaneously enabling the user to cross-validate multiple outputs for comprehensive troubleshooting – without needing to re-open and re-run the tools.
Press "Run Diagnostics" to execute the tool.
The output from the executed tool will be reflected in the console within the same tab and it can also be copied or downloaded.
Note that for certain commands, some additional inputs from the user might be required.
Terminating Diagnostic Tools
Execution in-progress for the asynchronous commands can be terminated by pressing "Terminate" button.
Accessing Executed Diagnostic Tools History
The history of executed tools is available by pressing “Executed Tools History” button.
List of Diagnostic Tools
Feature | Diagnostic Tool | Description |
5G AP | Bootstrap Troubleshooting | Checks bootstrap troubleshooting steps. |
| Calibration Files Check | Verifies calibration files on 5G AP. |
| Check AP Model | Displays AP model. |
| Check Bootstrap Info | Displays bootstrap details and Edge IP assignment. |
| Reboot | Reboots the 5G AP. |
5G/LTE | Domain Proxy Logs | Retrieves Domain Proxy logs. |
| IpAddSrv Logs | Retrieves IpAddSrv logs. |
5GC (5G Core) | AMF Logs | Retrieves ongoing AMF logs from Edge. |
| Check Service Status | Displays the status of services on 5GC Edge. |
| PCF Logs | Retrieves ongoing PCF logs. |
| SMF Logs | Retrieves ongoing SMF logs. |
| UDR Logs | Retrieves ongoing UDR logs. |
AP | Ping IP from AP | Sends 20 ping packets from AP to an IP. |
| Reboot | Reboots the selected AP. |
| Reboot History Log | Displays reboot history of the selected AP. |
| Uptime | Checks AP uptime. |
| Version Check | Retrieves AP version. |
| Ping AP from Edge | Sends a ping to AP IP from Edge. |
| Check NTP Configuration | Verifies AP NTP server configuration. |
| Bootstrap Reachability | Checks bootstrap reachability. |
| Bootstrap Info | Displays bootstrap details and Edge IP assignment. |
| Check Disk Space | Checks AP /mnt partition disk space. |
| Check Radio Details | Displays AP radio details, such as power and frequency. |
| Check GPS Sync | Verifies AP GPS synchronization. |
| Check PTP Sync | Verifies AP PTP synchronization. |
5GC POD Logs | Collect 5GC POD Logs | Retrieves ongoing logs for AMF, SMF, UDR, UDM, AUSF, NRF, PCF, NSSF, IPADDR, and SVC registration from Edge. |
Device | Device Status | Displays the status of a device in the system. |
Edge | Execute Command | Runs a command on Edge. |
| Execute OpenSSL Command | Runs an OpenSSL command on Edge. |
| Execute Ping Command | Sends a ping from Edge. |
| Interface Details | Displays Edge interface details. |
| Reboot | Reboots Edge. |
| SAS Details | Retrieves SAS configuration details on Edge. |
| Trigger Support Dump | Initiates a support dump on demand. |
| Fix Ubyon UID | Fixes Ubyon UID. |
| Get Cluster Info | Displays cluster information. |
| Get IP Domain Interface Details | Retrieves IP Domain interface details. |
LTE | ACS Logs | Retrieves ACS logs. |
| HSS Logs | Retrieves HSS logs. |
| MME Logs | Retrieves MME logs. |
| SPGW Logs | Retrieves SPGW logs. |
| Stats Logs | Retrieves LTE statistics logs. |
| SON-Assist Logs | Retrieves SON-Assist logs. |
Miscellaneous | Start iPerf Server on IP Domain | Starts an iPerf server on the IP domain. |
| UE Flow/Route Info | Retrieves flow/route information based on UE IP from UDF. |
5G AP Diagnostic Tool
Bootstrap Troubleshooting
The Bootstrap Troubleshooting diagnostic tool helps identify and resolve issues related to the onboarding process of a 5G AP in the Celona network. It checks whether the AP has successfully completed the bootstrap process, received its configuration from the Orchestrator, and established communication with the Edge. The tool verifies critical parameters such as IP address assignment, DHCP settings, DNS resolution, and connectivity to the Orchestrator. If any failure is detected, it provides insights into potential misconfigurations or network issues that might prevent the AP from properly joining the network. Identifies and resolves bootstrap issues, ensuring successful AP initialization.
Calibration Files Check
The Calibration Files Check diagnostic tool verifies the integrity and availability of calibration files on a 5G AP. Calibration files contain essential hardware-specific parameters that ensure the AP operates within optimal performance and regulatory compliance. This tool checks if the necessary calibration files are present, correctly formatted, and not corrupted. If any discrepancies are found, it helps diagnose issues affecting the AP’s radio performance, such as incorrect transmit power levels, frequency tuning errors, or degraded signal quality. This tool is useful for troubleshooting connectivity issues and ensuring the AP functions as expected.Check AP Model
The Check 5G AP Model diagnostic tool retrieves and displays the model information of a 5G AP. Select the Access Point and click the Run Diagnostics button to retrieve the AP model information.
Check Bootstrap Info
The Check Bootstrap Info diagnostic tool retrieves detailed information about the bootstrap process of a 5G AP. It verifies whether the AP has successfully received an IP address from the Orchestrator and established connectivity with the Edge. This tool checks key parameters such as the assigned Edge IP
REBOOT
The REBOOT diagnostic tool allows administrators to restart a selected 5G AP remotely.
5G/LTE Diagnostic Tools
DomainProxy Logs
The DomainProxy Logs diagnostic tool retrieves logs related to the Domain Proxy service running on the Edge. The Domain Proxy is responsible for managing communication between the Celona private cellular network and the Spectrum Access System (SAS) for CBRS deployments. This tool captures logs that provide insights into SAS registration, spectrum grant requests, and heartbeat messages. It is particularly useful for troubleshooting issues related to spectrum authorization, CBRS interference, or failures in obtaining and maintaining a spectrum grant. By analyzing these logs, administrators can diagnose connectivity problems between the Edge and SAS, identify errors in spectrum requests, and ensure the proper functioning of CBRS operations.
IpAddrSrv Logs
The IpAddrSrv Logs diagnostic tool retrieves logs related to the IP Address Service (IpAddSrv) running on the Edge, which is responsible for managing IP address assignments within the Celona network. This tool helps administrators diagnose issues related to DHCP and IP allocation for APs
5GC (5G Core) Diagnostic Tools
AMF Logs
The AMF Logs diagnostic tool retrieves logs related to the Access and Mobility Management Function (AMF) within the 5G Core (5GC). AMF is a key component for managing device registration, mobility, and session management in a 5G network. This tool captures real-time logs detailing UE authentication, handovers, session establishment, and signaling exchanges between the UE, gNB, and Core Network.
Check Service Status
The Check Service Status diagnostic tool verifies the operational status of key services running on the 5GC Edge and displays how long each service has been running in days. It provides real-time insights into whether essential network functions such as AMF, SMF (Session Management Function), PCF (Policy Control Function), UDR (Unified Data Repository), and others are active and functioning correctly.By executing this tool, administrators can quickly identify if any critical services have stopped, crashed, or are experiencing disruptions. The tool displays the active, inactive, or failed status of each service, along with the duration each service has been running. This helps users diagnose issues related to network instability, service outages, or failed user connections. If a service is found to be down, the logs from this tool can be used to determine the cause and take corrective actions, such as restarting the affected service or troubleshooting configuration issues.
PCF Logs
The PCF Logs diagnostic tool retrieves logs related to the PCF within the 5GC. The PCF is responsible for enforcing network policies, managing QoS, and handling charging rules for user sessions. This tool captures real-time logs detailing policy decisions, session modifications, QoS assignments, and interactions with other 5GC components, such as the SMF and UDR.
SMF Logs
The SMF Logs diagnostic tool retrieves logs related to the SMF within the 5GC. The SMF handles PDU (Protocol Data Unit) session management, IP address allocation, and traffic routing for connected devices. This tool captures real-time logs detailing session establishment, modification, release processes, and interactions with other core network functions, such as the AMF, UPF, and PCF.
UDR Logs
The UDR Logs diagnostic tool retrieves logs related to the UDR within the 5GC. The UDR is responsible for storing and managing subscriber data, policy information, and application profiles, making it a crucial component for authentication, policy enforcement, and session management.
AP Diagnostic Tools
Ping some IP Address from AP
Sends 20 ICMP packets from an AP to a specified IP for network reachability testing. The Ping IP from the AP diagnostic tool allows administrators to test network connectivity by sending 20 ICMP (Internet Control Message Protocol) ping packets from a selected AP to a specified IP address. This tool helps verify whether the AP can reach a particular destination, such as an Edge node, another AP, a core network component, or an external server.By analyzing the ping results, users can diagnose latency issues, packet loss, or network reachability problems. A successful ping response indicates that the AP has proper network connectivity, while failures may suggest issues such as misconfigured routing, firewall restrictions, or underlying network failures. Key metrics like round-trip time (RTT), packet loss percentage, and response time variations provide further insights into network performance and stability.
Reboot
The Reboot diagnostic tool restarts the selected AP.
Reboot History Log
A reboot history log is a record that tracks all past AP reboot events, detailing the date, time, and often the reason for each reboot.
Check AP Uptime
An AP Uptime Diagnostic Tool monitors the uptime (the period during which the AP is active and operational) of wireless APs.
Check AP Version
Retrieves the firmware version of the AP.
Ping AP IP address from Edge
Enter the IP address to ping, and it sends a ping request from Edge to an AP.
Check NTP server Configuration
Verifies if the NTP server is correctly configured and operational.
Bootstrap Reachability
Ensures that the AP can reach the CSO at cso.celona.io
Check Bootstrap Info
Displays the bootstrap status and Edge IP allocation details.
Check Disk Space
Check available disk space in the AP.
Check Radio Details
Displays radio parameters such as power levels and frequency settings
Check AP GPS Sync
Confirms whether GPS synchronization is functioning correctly
Check AP PTP Sync
Ensures that PTP synchronization is working properly
5GC POD Logs
Collect 5GC POD Logs
Collect logs from multiple 5GC functions, including AMF, SMF, UDR, UDM, AUSF, NRF, PCF, NSSF, IPADDR, and SVC registration, for comprehensive core network debugging.
Device Diagnostic Tools
Device Status
Retrieves the operational status of a connected device in the network.
Edge Diagnostic Tools
Execute Command
Run a custom command on Edge for diagnostic purposes.Execute OpenSSL Command
Executes an OpenSSL command for certificate and encryption troubleshooting.
Execute Ping Command
Sends a ping request from the Edge.Interface Details
Displays network interface configuration details on the Edge.
Reboot
Restart the Edge device.SAS Details
Retrieves Spectrum Access System (SAS) configuration details.
Trigger Support Dump
Generates a support dump for debugging and issue analysis.Fix Ubyon UID
Repairs the Ubyon UID configuration.
Get Cluster Info
Provides information on the current cluster setup.
Get IP Domain Interface Details
Retrieves configuration details for the IP Domain interface.
LTE Diagnostic Tools
ACS Logs
Collect logs from the Auto Configuration Server (ACS) to troubleshoot remote configuration issues.
HSS Logs
Retrieves logs from the Home Subscriber Server (HSS) for debugging user authentication problems.
MME Logs
Provides logs from the Mobility Management Entity (MME) to analyze control plane functions.
SPGW Logs
Collect logs from the Serving and Packet Gateway (SPGW) to diagnose packet forwarding issues.
Stats Logs
Retrieve LTE network statistics for performance monitoring.
SON-Assist Logs
Captures logs related to Self-Organizing Network (SON) functions for automated network optimization.
Miscellaneous Tools
Start iPerf Server on IP Domain
Initiates an iPerf server to test network performance within the IP Domain.UE Flow/Route Info
Retrieves user equipment (UE) flow and route details based on the IP address, helping analyze data path issues.
Please reach out to support@celona.io in case of any additional questions regarding Diagnostic Tools.